Click Settings, then navigate to Manajemen Pengguna (User Management).
This page contains two sections:
- Team Members.
- Pending Invitations
To invite a team member, click the “Invite User” button.
Enter the email address of the person you want to invite.
The invitation will appear in the Pending Invitation section until the invited user accepts the request via email.
On the Invited Account side, the invitation will appear after clicking on the link sent via email.
After the invitation is accepted, the user will move to the Team Members section.
Click on a team member’s account to:
- Assign user permissions
- Update their access
- Remove the user on the Settings tab
User Permissions
The following permissions can be assigned by the Business Owner.
Permissions can be granted by checking the corresponding checkbox.
A. Business Permissions
- Full Access as Business Owner, gives complete administrative control over all business settings and features.
- Access to General Settings, allows the user to view and modify general business information.
- Access to Billing Settings, allows the user to manage payment methods, billing plans, and invoices.
B. Channels Permissions
- Full Channel Access, allows the user to configure, view, and manage all connected communication channels.
C. Members Permissions
- View Members, allows the user to view the list of all team members.
- Update Member, allows the user to edit another member’s details or permissions.
- Remove Member, allows the user to delete a member from the business account.
- Invite Member, allows the user to send email invitations to add new team members.
D. Chat Permissions
- Allowed to Answer Chat, allows the user to respond to customer messages in the Channel.
- Allowed to Create Inbox, allows the user to create new inboxes for organizing chats.
E. Developers Permissions
- Allowed to Use Webhook Feature, allows the user to create and manage webhook integrations.
F. Planner Permissions
- Allowed to Use Planner Feature, allows the user to create, assign, and manage tasks in the Planner module.
If the Business Owner wants to grant specific permissions, they simply need to check the appropriate checkbox.